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Cancellation Policy

Tech Support Helps will, in its sole and absolute discretion, allow for the return or replacement of any product purchased using our services within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period.

Customers requesting a return after 60 days will be required to work directly with the vendor for technical support or customer service. Vendors may request a return, on behalf of a customer, of any purchase up to 90 days after the date of the Tech Support Helps customer's purchase.

If a customer requests a return and the return is approved by Tech Support Helps , the money for the requested transaction is refunded back to the customer, in part or whole. If the return is for a recurring billing product, then the return policy allows for the most recent payment to be refunded. Multiple payment returns can be provided as long as they are within Tech Support Helps Return Policy. A return on a recurring billing product will also result in cancellation.Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return.

When a product is returned, the customer generally receives a full refund. Payouts from that sale are debited back out of the corresponding vendor and affiliate accounts. Due to the digital format of Tech Support Helps products, when a product is returned the customer retains the product and, in many cases, the customer has received a benefit from the product prior to the return. In such cases, Tech Support Helps reserves the right to issue a refund for less than the full purchase price.

Our vendors are not permitted to make any guarantee that conflicts with our return policy. If you find a product sold through Tech Support Helps with any warranty that conflicts with our return policy, please bring it to our attention so that we may take corrective action.